May 31, 2023

For compromising its customers’ privacy, Ring will pay $5.8 million in customer refunds and implement a mandated privacy and security program under a proposed order secured by the FTC. Rather than providing the security promised to its customers, Ring deceived customers by failing to restrict access to its customers’ videos, without consent, using them to train algorithms, and failing to implement security safeguards. Ring’s extensive failures enabled hacking, harassment, spying, and, in at least one case, a Ring employee viewed thousands of video recordings belonging to female users of Ring cameras that surveilled intimate spaces in their home. Ring took no steps until January 2018 to adequately notify customers of its security failures. FTC