November 5, 2019

AT&T has agreed to pay $60 million to settle FTC charges of misleading customers.  From 2011 until 2014, AT&T advertised and sold “unlimited” data plans to millions of smartphone customers, but despite promises of unlimited data, it allegedly “throttled,” or reduced the data speeds, for customers on these plans after as little as 2 GBs of use.  At least 3.5 million customers were affected, all of whom will receive a credit or check for the refund amount owed as part of the settlement.  FTC

Tagged in: Misrepresentations,