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November 19, 2014

Posted  November 19, 2014

Florida Attorney General Pam Bondi’s Office and the Federal Trade Commission filed a complaint against multiple companies operating multi-million dollar schemes to sell tech support services to consumers nationwide, many of whom are senior citizens. The defendants, Inbound Call Experts, Super PC Support, Vast Tech Support, LLC and related entities, allegedly operated a technical support scam that exploited consumers’ fears of viruses, malware and other security threats to their computers and used deceptive online advertisements and telephone calls to convince consumers to run scans on their computers to detect errors. According to the investigation, the defendants ran scans on consumers’ computers and then charged for repairs when the computers actually had no performance problems. Consumers paid up to $500 for repairs in addition to other charges for software. This scheme has caused more than $22 million in consumer injury. FL