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CFPB Enforcement

Please also see our Recent Government Enforcement Actions page.

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December 3, 2015

The CFPB ordered a nationwide credit reporting company, Clarity Services, Inc., to pay an $8 million penalty, halt its illegal practices, and improve the way it investigates consumer disputes and obtains, sells, and resells consumer credit reports. The company had illegally obtained consumer credit reports and failed to appropriately investigate consumer disputes. CFPB

November 18, 2015

The CFPB filed an administrative lawsuit against an online lender, Integrity Advance, LLC, and its CEO, James R. Carnes, for deceiving consumers about the cost of short-term loans. The suit seeks redress for harmed customers, injunctive relief, and a civil monetary penalty. CFPB

November 3, 2015

CFPB supervisory actions between May 2015 and August 2015 resulted in $107 million in relief to more than 238,000 consumers for violations in the student loan servicing, mortgage origination and servicing, consumer reporting, and debt collection markets. CFPB

October 29, 2015

The CFPB ordered General Information Services and its affiliate, e-Background-checks.com, Inc., two of the largest employment background screening report providers, to pay $10.5 million in relief to harmed consumers, and pay a $2.5 million civil penalty, for failing to take basic steps to assure the information they reported about job applicants was accurate. The serious inaccuracies reported potentially affected consumers’ eligibility for employment and caused reputational harm. CFPB
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