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December 4, 2014

Posted  December 4, 2014

Illinois Attorney General Lisa Madigan joined with the attorneys general of 44 states and the District of Columbia to announce that Sirius XM Radio Inc. agreed to pay $3.8M and provide restitution to eligible consumers to resolve claims that the satellite radio company engaged in misleading advertising and billing practices. The states’ investigation focused on consumer complaints involving: difficulty canceling contracts, cancellation requests that were not honored, misrepresentations that the consumer’s Sirius XM service would be canceled and not renewed, contracts that were automatically renewed without consumers’ notice or consent, unauthorized fees, higher and unanticipated rates after a low introductory rate, and Sirius XM failing to provide timely refunds. IL