November 16, 2016

Washington announced that CHI Franciscan will provide more than $1.1 million in healthcare cost relief after an investigation into mislabeled charges and inadequate fee disclosures. CHI Franciscan operates three urgent care clinics in Kitsap County that charge a facility fee due to their affiliation with the hospital. The clinics must disclose the fee to patients through a variety of methods, including identification on the clinic’s website, signage at the clinic and a notice provided to patients before they receive care. The Attorney General pursued an investigation based on evidence that Franciscan did not meet its obligation to disclose this fee. In addition, the Attorney General investigated concerns that CHI Franciscan mislabeled facility fees as emergency room fees during a three month period in 2015. WA

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