October 21, 2015

14 states, as well as the District of Columbia and the cities of Chicago and New York, reached a $4 million settlement with UPS, resolving allegations brought by a whistleblower that that certain UPS employees recorded inaccurate delivery times on packages sent by governmental customers through next-day delivery services, resulting in premium-priced packages that appeared to have been delivered by their guaranteed commitment times when they had not been timely delivered. The lawsuit also alleged that certain UPS employees applied inapplicable or inappropriate exception codes to excuse late next-day packages, including claims of weather emergencies despite sunny conditions. As a result, the governmental customers were unable to claim or receive refunds for the late deliveries under the terms of their contracts. FL; IL; NY; MA; NM; VA

Tagged in: Falsifying Invoices, Whistleblower Case,